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14 days return policy

Not satisfied? Get your money back!

Not satisfied with your purchase? No worries! You have the right to return it within 15 calendar days after you've received it. Only the costs of return are for you.

How does it work?

Step 1

You inform us as soon as possible, but within 15 calendar days after receival, that you wish to return the goods. Preferably you do this by e-mail whilst notifying your account number to hello@juneandjulian.com.

Step 2

You return the goods, unused and in the same condition as you received them, in the original package within 15 calendar days back to us:

June and Julian bvba
Ondernemersstraat 2E
2500 LIER
Belgium

Create your FREE shipping label in our shop, it's easy and fast, us this link :

https://juneandjulian.shipping-portal.com/returns/

After you created a retour label past it on your package and bring it to the closest DPD or BPost Service Point. Normally it will be delivery with us the next working day.

Step 3

Once your return is received and inspected, we will send you an email to notify that we have received your returned goods. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed to the account number of your choice within a certain amount of days.

Exceptions

You'll understand that, unfortunately, we cannot accept the return of some goods. Here's a list of goods that are - because of their nature - excluded from the right of return:

- goods made to the consumer's specifications or clearly personalized or which, by reason of their nature, cannot be returned or are liable to deteriorate or expire rapidly,
- audio or video recordings or computer software which were unsealed by the consumer,
- newspapers, periodicals and magazines,

If you'd have any questions, we are glad to help you out!

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